Computer -Based Office Administration and Organization Course

Course Overview

This program is designed for:

Office professionals, office administrators, supervisors of clerical and administrative staff, and executive/personal assistants.

Duration

• 5 days

Course Objectives

• Define the competencies needed to run present and future offices.
• Apply their business writing skills and organize their emails using MS outlook 2010.
• Organize their office time using the MS outlook 2010 calendar.
• Manage and coordinate their relationship with their manager using soft skills and computer- based methods.
• Develop and apply document management strategies.

Course Outline

Developing the modern administrator’s competencies

• Identifying competencies needed for success
• Setting up, measuring and achieving your objectives
• Interacting with others and networking for success
• Personal productivity
• How MS outlook 2010 can aid productivity
• Overview of MS outlook 2010 ribbon, toolbar and navigation pane

Office communication

• Choosing the right communication medium
• Essentials of business writing and form design
• Using MS outlook 2010 to write emails and manage contacts
• Organizing and categorizing your email folders and creating rules
• Eliminating email overload
• Applying design themes to your emails
• Creating professional signatures
• Working with personal stationery
• Creating your own address book and organization of contacts

Time organization

• Proactive versus reactive styles
• Organizational concepts, to-do lists and reminders
• Using MS outlook 2010 calendar to schedule
• Appointments, events, meetings, etc.
• Prioritizing concepts and how to apply them electronically
• Creating and working with notes
• Creating and organizing your tasks through ms outlook 2010
• Organizing professional meetings
• Writing agendas for effective meetings
• Preparing professional minutes of meetings

Managing your relationship with your manager

• Knowing your manager and organizing the relationship
• Knowing your manager’s expectations
• Communicating with your manager
• Planning and scheduling tasks
• Delegation concepts and applications using MS outlook 2010 tasks
• Sharing the MS outlook 2010 calendar with your manager

E-filing and document management

• Organizing your computer files
• Essentials of a good filing system
• E-filing versus paper filing
• Office organization strategies
• Data file management

Methodology

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

Training Venue

The training will be held at Steady Development Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

Accommodation and Airport Pickup

Accommodation and airport pickup are arranged upon request. For reservations contact the training officer.

• Email: training@steadydevelopmentcentre.com
• Mobile: +254 718108851

Tailor- Made

This training can also be customized to suit the needs of your institution upon request. You can have it delivered at Steady Development Centre or at a convenient location.

Certification

Participants will be issued with Steady Certificate upon completion. 

Payment

Unless otherwise agreed between the two parties payment of the course fee should be done 3 working days before commencements of the training so as to enable us to prepare  better.

For further enquiries, please contact us on:

• Email: training@steadydevelopmentcentre.com
• Mobile: +254 718108851

Our Upcoming Training Schedule