Training for Executive Assistants and Administrative Professionals Course

Course Overview

About the Course

Executive Assistants coordinate with multiple staff members and oversee all crucial administrative functions as part of their daily support to their executives. They help in building value for the business by supporting their managers and making their jobs easier. They act like the organizer for their bosses. They remember appointments, coordinate with teams and synchronize events, so that the tasks are handles in a systematic way. This training is aimed to equip you with knowledge skills and attitudes to elevate your career as an executive assistant and increase your productivity.

Target Participants

This course is aimed at Executive assistants, Personal assistants, Administrative assistants, Secretaries, Office administrators, Office managers, Executives/Private Secretaries, Personal Secretaries who want to advance their assistant role.

Course Duration

• 5 Days

What you will learn

By the end of this training the participants will be able to:

• Understand and be equipped with the key skills of executive assistant
• Support your executive more effectively
• Increase confidence, recognition, and visibility
• Manage their time more efficiently and increase productivity
• Manage multiple priorities
• Apply the latest tools and techniques to support their assistant role.

Course Outline

Assistant Essentials 

• Role of executive assistant
• Core competences of executive assistant
• Types of executive assistants
• Organizational opportunities for executive assistants

The Assistant Mindset 

• Creating the right mindset
• Developing awareness of your role, position and organization
• Mastering the mindset of a dynamic Assistant
• Working with different behaviors and mindsets

Career Development for Assistants 

• Strategically planning your personal growth
• Setting career goals to help you thrive
• Thriving in your executive assistant career

Productivity and Time Management for Assistants 

• Working with ever-expanding workload
• Planning your Productivity
• Productivity tips, tools and techniques
• Use of technology to enhance productivity

Understanding the project management process  

• The project management process
• Using timelines in event management
• Effective event management
• Strategies for Influencing Management

Calendar Management 

• Calendar management fundamentals
• Advanced schedule management for Executive Assistants
• Technology and tools to help Assistants plan their Executive’s schedule
• Streamlining meetings for your Executive
• Creating a time audit for your Executive

Communication Skills for Assistants 

• Oral and Verbal communication skills
• Networking skills
• Presentation skills
• Cross-cultural communication

Protocol and Business Etiquette 

• Principles of Business Etiquette
• Phone, e-Mail and Meeting Etiquette
• Understanding Values, Beliefs and Perceptions
• Dealing with Different Personalities and Cultures

Methodology

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

Certification

Upon successful completion of this training, participants will be issued with Steady Development Centre certificate.

Training venue

The training will be held at Steady Development Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

Accommodation and Airport Pickup

Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email: training@steadydevelopmentcentre.com

Tel: +254718108851

Tailor- Made

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our Steady Development Centre or at a convenient location.

Payment

The course fee payment should be transferred to Steady Development Centre account through bank, 3 working days before commencement of the training so as to enable us to prepare better.

For Further enquiries, please contact us on:

Email: training@steadydevelopmentcentre.com

Tel: +254718108851