Advanced Public Sector Digital Records and Information Governance Course
Introduction
The rapid digital transformation of public sector institutions has changed how records and information are created, managed, shared, and preserved. Governments are increasingly adopting digital technologies to improve service delivery, strengthen accountability, and promote transparency. However, the growing volume and complexity of digital information have introduced significant challenges related to records authenticity, accessibility, security, compliance, and long-term preservation. This course provides participants with advanced knowledge and practical skills required to establish robust digital records and information governance systems within public sector environments.
Effective digital records and information governance is essential for ensuring institutional memory, supporting evidence-based decision-making, enhancing operational efficiency, and maintaining public trust. Public institutions must implement governance frameworks that guarantee information integrity, confidentiality, availability, and legal compliance throughout the information lifecycle. This program equips participants with strategic approaches and practical methodologies for managing digital records in ways that support organizational objectives, improve performance, and facilitate good governance practices.
The increasing adoption of cloud computing, electronic document management systems, big data technologies, and digital collaboration platforms has created new opportunities and risks in information management. Public institutions are required to address issues such as cybersecurity threats, data privacy concerns, digital preservation challenges, and regulatory compliance obligations. This course examines emerging technologies and their implications for digital records governance, enabling participants to develop resilient and secure information management strategies.
Modern public administration increasingly relies on accurate, timely, and accessible information to formulate policies, deliver services, and evaluate institutional performance. Digital records are strategic assets that support accountability, transparency, and organizational learning. Participants in this course will explore international standards, best practices, and governance frameworks that promote efficient records management and strengthen information governance capabilities across government institutions and public organizations.
A major focus of this course is developing leadership competencies necessary for driving digital transformation initiatives and implementing sustainable records governance programs. Participants will learn how to design policies, establish governance structures, manage organizational change, and foster a culture of information stewardship and compliance. The course emphasizes practical approaches for integrating digital records governance into broader organizational strategies and digital government initiatives.
By the end of this program, participants will possess advanced competencies in digital records management, information governance, cybersecurity, regulatory compliance, and digital preservation. They will be equipped with practical tools for developing information governance frameworks, implementing modern records management systems, mitigating information-related risks, and leading digital transformation initiatives that enhance institutional performance, accountability, and public service delivery outcomes.
Who Should Attend
- Records and Information Management Officers
- Public Sector Administrators and Managers
- Chief Information Officers and ICT Managers
- Directors and Heads of Government Departments
- Information Governance and Compliance Officers
- Archivists and Records Managers
- Digital Transformation and Innovation Officers
- Monitoring and Evaluation Professionals
- Knowledge Management Specialists
- Data Protection and Privacy Officers
- Internal Auditors and Risk Management Officers
- Legal and Regulatory Compliance Officers
- Public Sector Project Managers
- E-Government and Digital Service Managers
- Administrative Officers and Executive Secretaries
Duration
10 Days
Course Objectives
- Develop comprehensive understanding of digital records and information governance principles and their strategic importance in improving accountability, transparency, and institutional performance within public sector organizations.
- Equip participants with practical skills for designing and implementing digital records management systems that support efficient information creation, classification, storage, retrieval, and preservation processes.
- Strengthen participants' capacity to establish information governance frameworks that ensure compliance with legal, regulatory, and institutional requirements for managing digital information assets.
- Enhance competencies in applying international standards and best practices for digital records management and information governance within government institutions and public organizations.
- Build participants' ability to identify and mitigate information-related risks including cybersecurity threats, data breaches, unauthorized access, and digital information loss.
- Develop practical knowledge for implementing electronic document and records management systems that improve information accessibility, operational efficiency, and service delivery outcomes.
- Strengthen leadership capabilities necessary for managing digital transformation initiatives and promoting effective information stewardship and governance cultures.
- Equip participants with methodologies for developing digital preservation strategies that ensure long-term accessibility, authenticity, and integrity of public sector information assets.
- Enhance participants' understanding of data privacy principles and information security frameworks necessary for protecting sensitive and confidential government information.
- Improve competencies in integrating digital records management practices with knowledge management, enterprise information systems, and evidence-based decision-making processes.
- Develop participants' capacity to monitor and evaluate digital records governance programs using performance indicators and continuous improvement methodologies.
- Enable participants to formulate strategic action plans and governance initiatives that strengthen information management capabilities and support sustainable digital government transformation.
Comprehensive Course Outline
Module 1: Foundations Of Digital Records And Information Governance
- Principles and concepts of digital records and information governance
- Evolution of digital records management in the public sector
- Strategic importance of information governance and digital transformation
- Characteristics of effective digital information governance systems
Module 2: Public Sector Information Governance Frameworks
- Information governance principles and components
- Governance structures, roles, and responsibilities
- Policy development and information governance frameworks
- Aligning information governance with institutional strategies
Module 3: Digital Records Lifecycle Management
- Creation and capture of digital records
- Records classification and metadata management
- Storage, retrieval, and information access mechanisms
- Retention scheduling and disposition management
Module 4: Electronic Document And Records Management Systems
- Fundamentals of electronic records management systems
- System requirements and implementation considerations
- Integration with enterprise information systems
- System administration and performance optimization
Module 5: Records Classification And Metadata Management
- Designing records classification schemes and taxonomies
- Metadata standards and information organization techniques
- Indexing and information retrieval methodologies
- Records description and contextual information management
Module 6: Legal And Regulatory Frameworks For Information Governance
- Records management legislation and regulatory obligations
- Data protection and privacy compliance requirements
- Freedom of information and public access regulations
- Legal admissibility and evidential value of digital records
Module 7: Information Security And Cybersecurity Management
- Principles of information security governance
- Cybersecurity threats and risk assessment methodologies
- Access control and information protection mechanisms
- Incident response and information security management practices
Module 8: Data Privacy And Confidentiality Management
- Principles of privacy and confidentiality protection
- Personal data management and compliance obligations
- Privacy impact assessments and risk mitigation strategies
- Managing sensitive and classified government information
Module 9: Digital Preservation And Archiving Strategies
- Concepts and principles of digital preservation
- Long-term preservation planning and methodologies
- Digital archiving technologies and systems
- Ensuring authenticity and integrity of digital records
Module 10: Knowledge Management And Information Sharing
- Integrating records management with knowledge management systems
- Information sharing and collaboration frameworks
- Organizational learning and institutional memory management
- Leveraging information assets for decision-making
Module 11: Big Data And Emerging Technologies In Information Governance
- Big data management and governance principles
- Artificial intelligence applications in records management
- Cloud computing and information governance implications
- Automation technologies and intelligent information systems
Module 12: Risk Management In Digital Information Governance
- Identifying information governance risks and vulnerabilities
- Information risk assessment methodologies
- Business continuity and disaster recovery planning
- Risk mitigation and resilience strategies
Module 13: Monitoring And Evaluating Information Governance Programs
- Developing performance indicators and governance metrics
- Information governance audits and compliance assessments
- Monitoring digital records management effectiveness
- Continuous improvement and performance enhancement methodologies
Module 14: Leadership And Change Management In Digital Transformation
- Leading digital transformation initiatives in the public sector
- Managing organizational change and stakeholder engagement
- Building information governance cultures and accountability systems
- Capacity building and competency development strategies
Module 15: Emerging Topics And Issues In Digital Records And Information Governance
- Blockchain technologies and trusted digital records
- Artificial intelligence and intelligent information governance
- Digital sovereignty and cross-border information governance challenges
- Ethical considerations in digital information management
Module 16: Strategic Planning And Implementation Of Information Governance Programs
- Developing information governance strategies and roadmaps
- Designing implementation frameworks and action plans
- Resource mobilization and institutional readiness assessment
- Sustainability planning and governance maturity improvement strategies
Training Approach
The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.
All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
Certification
Upon successful completion of the training, participants will be awarded a certificate of completion by Steady Development Center.
Training Venue
The training will be held online. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, tutorials and all required training manuals. Any other personal expenses are catered by the participant.
For registration and further enquiries, contact us on:
- Tel: +254 701 180 097
- Email: training@steadytrainingcenter.com
Tailor-Made Option
This course can be customized to suit the specific needs of your organization and be delivered on-line to any convenient location.
Terms Of Payment
Upon agreement by both parties’ payment should be made to Steady Development Center’s official account at least 3 working days before training begins to facilitate adequate preparation.
