Records Management and Information Systems in the Public Sector Course

Introduction

Records Management and Information Systems in the Public Sector Course is designed to equip professionals with the knowledge and practical skills required to manage records and information effectively within government institutions. It focuses on improving information governance, ensuring data integrity, and supporting efficient decision-making processes.
In the public sector, accurate and well-managed records are essential for accountability, transparency, and service delivery. This course provides participants with a comprehensive understanding of records management principles, lifecycle management, and the role of information systems in organizing and retrieving data efficiently.
The training emphasizes the integration of modern information systems with traditional records management practices. Participants will learn how to manage both physical and digital records, ensuring compliance with legal and regulatory requirements while improving access to information.
A key component of the course is information governance, including policies, standards, and frameworks that guide records management practices. Participants will explore how effective information systems support institutional performance, enhance communication, and improve service delivery outcomes.
The course also addresses emerging trends such as digital transformation, electronic records management systems (ERMS), data protection, and cybersecurity. These innovations are reshaping how public institutions manage information and respond to growing demands for transparency and efficiency.
By the end of the course, participants will be equipped to design and implement effective records management systems and information strategies. They will gain the skills needed to improve data management, ensure compliance, and enhance organizational efficiency in public sector institutions.

Who Should Attend

• Records and archives officers
• Information management professionals
• Public sector administrators and managers
• ICT and information systems staff
• Government ministry and agency staff
• Data management and analytics officers
• Compliance and audit officers
• Policy makers and advisors
• NGO and development organization staff
• Project and program managers

Duration

5 Days

Course Objectives

• Equip participants with comprehensive knowledge of records management principles, lifecycle processes, and information systems in public sector institutions.
• Strengthen capacity to design and implement effective records management systems that ensure data accuracy, accessibility, and security.
• Develop skills in managing both physical and digital records in compliance with legal, regulatory, and organizational requirements.
• Enhance understanding of information governance frameworks and their role in promoting transparency, accountability, and efficiency.
• Build competence in integrating electronic records management systems (ERMS) with organizational processes to improve information access and management.
• Equip participants with tools for data protection, privacy management, and cybersecurity to safeguard sensitive public sector information.
• Strengthen knowledge of records classification, storage, retrieval, and disposal processes for effective information lifecycle management.
• Develop capacity to implement digital transformation strategies in records management and information systems.
• Enhance skills in monitoring and evaluating records management performance and compliance with standards.
• Foster strategic thinking in managing information resources to support decision-making and organizational performance improvement.

Comprehensive Course Outline

Module 1: Foundations of Records Management

• Concepts and principles of records management
• Importance of records in public sector
• Types of records and documentation
• Records lifecycle management

Module 2: Information Systems in Public Sector

• Role of information systems in governance
• Types of information systems
• Integration of records and IT systems
• Data management frameworks

Module 3: Records Classification and Filing Systems

• Classification schemes and indexing
• Filing systems and procedures
• Document tracking systems
• Retrieval and access management

Module 4: Electronic Records Management Systems (ERMS)

• Digital records management principles
• ERMS design and implementation
• Automation of records processes
• Managing digital archives

Module 5: Information Governance and Compliance

• Policies and standards for records management
• Legal and regulatory frameworks
• Compliance monitoring systems
• Accountability and transparency mechanisms

Module 6: Data Protection and Security

• Data privacy principles and regulations
• Cybersecurity in information systems
• Risk management in data handling
• Disaster recovery and backup systems

Module 7: Storage, Preservation and Archiving

• Physical and digital storage systems
• Records preservation techniques
• Archival management practices
• Long-term data retention strategies

Module 8: Digital Transformation in Records Management

• E-government and digital records
• Cloud-based information systems
• Data analytics in records management
• Innovation in information systems

Module 9: Monitoring and Evaluation of Records Systems

• Performance indicators and metrics
• Auditing records management systems
• Reporting and accountability frameworks
• Continuous improvement strategies

Module 10: Emerging Trends and Future of Information Management

• Big data and information governance
• Artificial intelligence in records management
• Open data initiatives
• Future trends in public sector information systems

Training Approach

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

Certification

Upon successful completion of the training, participants will be awarded a certificate of completion by Steady Development Center.

Training Venue

The training will be held online. We also offer training for a group at requested location all over the world. The course fee covers the course tuition, tutorials and all required training manuals. Any other personal expenses are catered by the participant.
For registration and further enquiries, contact us on:

• Tel: +254 701 180 097
• Email: training@steadytrainingcenter.com

Tailor-Made Option

This course can be customized to suit the specific needs of your organization and be delivered on-line to any convenient location.

Terms Of Payment

Upon agreement by both parties’ payment should be made to Steady Development Center’s official account at least 3 working days before training begins to facilitate adequate preparation.

Our Upcoming Training Schedule